Privacy
policy.

This privacy policy explains how OSTRELYA WEB STUDIO ("we", "us", "our") collects, uses, and protects the personal data you provide by using our website and services.

1. Data we collect

We only collect data that you voluntarily provide through the contact form or email:

• Full name — for identification and personalized communication
• Email address — to respond to your inquiry
• Company name — optional, to better understand your needs
• Message content — description of your project or inquiry

We do not automatically collect any personal data (cookies, IP addresses, etc.) without your consent.

2. Purpose of data processing

We use your data exclusively for:

• Responding to your inquiry and sending a quote
• Delivering the contracted services
• Communication related to the project
• Fulfilling legal obligations

3. Legal basis for processing

The processing of your data is based on:

• Your consent — when you voluntarily send us an inquiry
• Contract performance — when we enter a business relationship
• Legal obligation — when required by applicable law

4. Sharing data with third parties

We do not sell, rent, or share your personal data with third parties, except:

• Our domestic service providers (hosting, email) who comply with GDPR
• When required by law or court order

5. Data retention

We retain your data only as long as necessary for the purpose for which it was collected, or as long as the law requires. After the completion of a project, we retain data for a maximum of 24 months, unless there is a legal obligation to keep it longer.

6. Your rights (GDPR)

You have the right to:

• Access — find out what data we hold about you
• Rectification — correct inaccurate data
• Erasure — request deletion of your data
• Portability — receive your data in a structured format
• Objection — object to the processing of your data
• Withdrawal of consent — at any time

To exercise these rights, contact us at hello@ostrelya.com.

7. Data security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Contact

For any questions related to privacy, contact us:

• Email: hello@ostrelya.com
• OSTRELYA WEB STUDIO
• Croatia · BiH · Serbia

Last updated: August 27, 2026.